1) Bookings & Payments
- All prices are in AED.
- Payments run via Stripe Checkout. We never store your full card details.
- A booking is confirmed after payment and a confirmation page/email.
2) Pricing & Inclusions
- Each tour page lists what’s included.
- PER GROUP packages include up to the stated group size.
3) Cancellations & Changes
- >24h before pickup: Full refund
- 24–12h: 50% refund
- <12h / no-show: Non-refundable
- Operator cancellations (weather/safety): full refund or free reschedule.
4) Health & Safety
- Dune bashing is not suitable for pregnancy, back/neck issues, heart conditions, or recent surgery.
- Children must be accompanied by an adult; activity age limits apply.
5) Pickup & Drop-off
- Area-based windows; confirmed by WhatsApp/phone.
- Late >10 min may result in leaving to avoid delays.
6) Personal Belongings
We’re not responsible for lost/damaged items.
7) Photos & Media
Tell staff if you do not want to be photographed.
8) Force Majeure
Not liable for delays due to events beyond control.
9) Liability
Participation at your own risk; liability limited to the amount paid.
10) Governing Law
UAE law applies.